The Custom Mural Process
- A Planning and Execution Perspective
As a budding muralist, my first revelation
was that I could use a good contractor to plan for and administer
my mural projects. My second revelation was that until I become rich
and famous, I will have to fill this role myself! As I write this, I
am wearing my contractor hat. It's a bit roomy but it is becoming more
comfortable with each passing day. ;-)
As a budding contractor, I know a business
relationship is best served when both parties have a good working relationship,
a clear understanding of the requirements and a clear understanding
of the proposed solution. I know a contract has to be a "win" for both
parties. And I know we have to quickly get to the cost. To help with
this, I have developed a process based on my experiences with past
projects.
Customer Consultation Request
Where do we start? Contact me
via email or through
my web site to set
up a first consultation. The more information I receive beforehand the
more productive our first meeting will be.
No Charge First Consultation
In the first meeting, I gain preliminary
knowledge of the requirements and ideas for your mural project. You
gain insight into the mural creation process. The first consultation
includes:
- Reviewing your requirements and ideas for the mural
- Reviewing design concepts and themes
- Reviewing the size and complexity of the mural
- Reviewing a very rough cost and schedule estimate
The cost / schedule estimates are very
rough at this point and are based on mural size, mural complexity and
past experience. The estimate will give you a general idea of what this
type of project will cost.
No Charge Follow-Up Session
If all goes well with the first consultation,
I will prepare a preliminary statement of work and schedule a follow-up
session. At the conclusion of the follow-up session, you should have
a basic understanding of:
- The process I plan to use to create the mural
- A preliminary estimate of the project cost and
timeframe
- A basic understanding of potential design themes
and
- A clear understanding of the steps going forward
You, of course are under no obligation
to proceed. If, after reviewing the preliminary statement of work and
reviewing other alternatives, you choose to move the project forward,
I require a non-refundable deposit to complete the mural design and
contract (as defined below). The deposit will be applied to the total
cost of the project should you decide to go forward with the mural.
Mural Design and Contract Proposal
Some mural designs are very simple and
others are quite extensive. Regardless of the complexity, you should
have a good understanding of how your mural will look when we complete
the design.
The contract proposal is developed concurrently
with the mural design. After we review the contract, you should have
a clear understanding of all costs and payment terms. I like to schedule
2-4 equal payments as the mural is being painted. Small project payments
are usually 50% upon contract signing and 50% upon completion. Large
projects are segmented into 3-4 payments. A typical payment plan for
a large project plan is:
- 25% upon contract award (less the nonrefundable
deposit)
- 25% upon 1st completion milestone
- 25% upon 2nd completion milestone
- 25% upon completion of the mural
Mural Creation
The project begins when both parties sign
the contract. It is important to maintain good communication throughout
the project. Any questions or issues must be dealt with quickly and
directly. I generally do this "as needed" at the mural location
or over the phone. For projects lasting longer than several weeks, I
find it helpful to document and review progress, plans and potential
issues on a regular basis (weekly or bi-weekly).
Project Changes
There are times when you may want to request
changes to the project plan. After all, change is natural and we have
to expect it. You have my commitment to be flexible and to honor change
requests that do not substantially increase work hours or material costs.
However, adding more detail or changing work that is already in process
almost always increases the time I spend on the mural. This cannot be
emphasized enough. The best protection against change is to have a fairly
complete understanding of and agreement to the project before signing
the contract.
In the event that changes are requested
that substantially alter work hours or material prices, we will have
to agree to a contract amendment with price changes. I will base price
changes solely on time and material changes to the contract at roughly
the same rates quoted in the original contract.
And in Conclusion...
Does all of this seem undaunting? Maybe
but fortunately it's a lot simpler than it sounds. For small projects
(less than a week in duration), you will know what the project costs
and how your mural will look before committing to the actual work. For
large projects, we start with a solid planning framework, add details
as we work through the design then execute the plan as we complete the
mural.
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All info written and used with permission by Diana
O'Gorman of DIANART Decorative Services
Web site: www.mnsi.net/~dianart
Email: dianart@mnsi.net